DELIVERY INFORMATION

• WE USE DHL EXPRESS POST.
• SHIPPING TIME TAKES 3-4 DAYS FOR MOST COUNTRIES.
• THERE IS NO NEXT DAY DELIVERY OPTION.
• DELIVERIES ARE MADE MON-FRI , THERE IS NO WEEKEND SERVICE AVAILABLE.
• WE CANNOT BE HELD RESPONSIBLE FOR ANY DELAYS CAUSED BY THE CUSTOMS CLEARANCE OF THE DESTINATION COUNTRY.
• YOU WILL NEED TO COVER THE INGOING CUSTOMS COST OR TAXES SHOULD ANY BE INCURRED IN SHIPPING TO YOUR DESTINATION.

RETURN & REFUNDS

• WE DOT NOT OFFER REFUND OR RETURN POLICY. ALL SALES ARE FINAL.

• IF YOU HAVE AN ITEM THAT IS DAMAGED, FAULTY OR SOILED PLEASE CONTACT US. IN CASE WE ACCPET RETURN, THE SHIPPING FEE IS NOT REFUNDED AND SHIPPING COST  FOR SENDING BACK WILL BE COVER BY THE COSTUMER .

• PLEASE MAKE SURE THAT THE SHIPPING ADDRESS IS CORRECT AS WE’RE UNABLE TO REDIRECT ORDERS ONCE THEY ARE ON THEIR WAY TO YOU.
• BEFORE WE CAN DISPATCH YOUR PURCHASES, WE MAY NEED TO CONFIRM YOUR DETAILS WITH YOUR CARD ISSUER. WE WILL DO OUR BEST TO KEEP DELAYS TO A MINIMUM.
• OUR DELIVERY TIME STARTS FROM THE MOMENT AN ORDER IS ACCEPTED AND INCLUDES A 24 HOUR PERIOD WHERE YOUR ITEMS WILL BE PROCESSED AND DISPATCHED BY OUR WAREHOUSE. PLEASE NOTE THIS CAN TAKE LONGER DURING OUR SALE PERIODS WHEN IT MAY TAKE UP TO 48 HOURS FOR SHIPMENTS TO BE DISPATCHED.
• WE WORK CLOSELY WITH OUR SHIPPING PARTNER TO MINIMIZE THE POTENTIAL IMPACT OF CUSTOM DELAYS ON OUR INTERNATIONAL CUSTOMERS.
• TO MINIMISE DELAYS WE RECOMMEND USING YOUR WORK ADDRESS AS YOUR DELIVERY ADDRESS.